Privacy Policy

Section 1Data We Collect

When you interact with livefrenchatelier.com or enroll in The French Atelier program, we may collect the following categories of personal data:

• Identity data: your name and any username or similar identifiers you provide.
• Contact data: your email address and telephone number.
• Payment data: billing details and transaction information, processed securely via our payment providers. We do not store full card numbers.
• Learning activity data: your progress through the program, class attendance, recordings accessed, and interactions within the learning platform and community.
• Technical data: your IP address, browser type, device information, and pages visited on livefrenchatelier.com, collected automatically via cookies and analytics tools.
• Communications data: records of any correspondence you send to us, including via email or our contact form.

Section 2How We Use It

We use your personal data for the following purposes, and only where we have a lawful basis to do so:

• To deliver the program: scheduling and providing live classes, managing your access to recordings and platform materials, processing your enrollment and certification.
• To process payments: handling billing and refunds in connection with your chosen plan.
• To send service communications: class reminders, schedule updates, certificates, and other information directly related to your enrollment.
• To improve our programs: analysing aggregated learning activity and feedback to develop and refine our courses and teaching methods.
• To comply with legal obligations: where applicable law requires us to retain or process certain data.

We will not use your data for purposes incompatible with those stated above without first obtaining your consent.

Section 3Cookies & Analytics

Our website, livefrenchatelier.com, uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and gather analytics data about how the site is used. We use analytics tools to understand traffic patterns and page performance.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our website. Where required by law, we will request your consent before placing non-essential cookies.

Section 4Data Sharing

We do not sell your personal data to third parties under any circumstances.

We may share your data with carefully selected service providers who assist us in operating The French Atelier program — including payment processors, learning platform providers, and email delivery services. All such providers are bound by contractual obligations to process your data only as instructed by us and to maintain appropriate security measures.

We may also disclose your data where required by law, regulation, or a court order, or where necessary to protect the rights, property, or safety of Acadomia, our students, or the public.

Section 5Your Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

• Access: the right to request a copy of the personal data we hold about you.
• Correction: the right to have inaccurate or incomplete data corrected.
• Deletion: the right to request the erasure of your personal data, subject to certain legal exceptions.
• Portability: the right to receive your data in a structured, commonly used, machine-readable format.
• Objection: the right to object to the processing of your data in certain circumstances.
• Restriction: the right to request that we restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at advisor@eTeacherGroup.com. We will respond within one month. If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the relevant data protection authority.

Section 6Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. In practice, this means:

• Student records and learning activity data are retained for the duration of your enrollment and for a reasonable period thereafter to support certification records and any queries.
• Payment records are retained for the period required by French accounting and tax law.
• Communications and correspondence are retained for a reasonable period to support any follow-up queries.

When data is no longer required, it is securely deleted or anonymised.

Section 7Controller

The data controller responsible for the processing of your personal data in connection with The French Atelier is:

• Acadomia
• 7 rue de la Baume, 75008 Paris, France
• Telephone: +1-888-230-5110
• Email: advisor@eTeacherGroup.com
• Website: livefrenchatelier.com

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us using the details above.